If you have an update pending, skip the next step – if not then proceed. You should select the option that states “Update driver”, this searches your device and the web for pending driver updates and installs them.Scroll down to > Imaging Devices > Microsoft LifeCam Front/Rear. Depending on if one of your cameras is non-functional or both are, you may select one, the other or both.This can be done by right clicking the start button and navigating to the device manager button. Like with all things Windows, this is most likely a driver problem and can be fixed with a little bit of effort by following these steps: Your device’s camera isn’t functioning, so you can’t scan those important documents using Office Lens like you would normally, nor can you use Microsoft’s Skype app to video chat with your colleagues. Working in Microsoft’s ecosystem has never been so beautiful. So you’ve got yourself a shiny new Surface Book i7 or perhaps a Surface Pro 4 to use around the house and the office.
